Dear Sarah-san,

I think that adding paint is good for boot and be more beautiful than the current. I found there are some stain at heel, you would fix it ? Total cost is 1400 yen which includes the adding paint.

I have already sent your boot to cobbler, so I’m not able to get your boot back on Jan.2nd. Sorry about that.
It might be after Jan.7th at earliest that if I could get your boot back without fixing of your boot.

I’m really sorry about that, because there is holiday on year-end and new-year.

I look forward to your reply.

Best Regards,

Sarah san